Thank you for ordering products from Kinghardcase and we appreciate your trust in our products.
Kinghardcase provides a180-day warranty servicestarting from thepurchase dateindicated on yourproof of purchase. With ourwarranty extension program. We offer a brand-new replacement service up to 50% of the original price. No matter how damaged the case is, we’ll provide a new one—depending on you returning some parts.
After-sales Service
Kinghardcase providesexcellent after-sales service. If you have any questions about your order or the products you received, pleasecontact us by emailin time—we will do our best to help you!
Note
We reserve the right torefuse the return of used products.
For products ordered in error due tocompatibility issues, we reserve the right to refuse returns, as the compatibility information isclearly stated on the product page.
No refund for TSA-locked luggage if you can't open it due to a forgotten password; contact local customs officers as we don't provide matching keys.