FAQ
Address:Ricky Ohtake, 263 Wattis Way, South San Francisco, CA 94080
Email:kinghardcase.info@gmail.comOur customer support team is available 9:00AM- 5:00PM (ST Monday- Friday
Yes, we provide a 180-day warranty. You can also replace your product with a new one at no more than 50% of the original price.
We use carriers like USPS and FedEx. Delivery typically takes 3–8 days.
Yes, you can. Please contact us via our official email for the return process. Note: Shipping fees are non-refundable.
The package only contains the case and its inner lining. Some models come with a user manual. Firearms or any other weapons are not included.
Only select models are equipped with TSA-approved locks. We are not responsible for cases where the lock cannot be opened due to forgotten passwords or personal reasons.
Most of our models come with fixed inner linings, while a few feature DIY linings. Please refer to the product detail page for specific information.
We ship orders within 24 hours (excluding holidays). Delivery time depends on your location and the carrier.
Absolutely. We use SSL-secured payment gateways to protect your transaction data, and we strictly comply with personal information protection policies.
Free shipping is available on orders of 2 items or more, excluding promotional products and campaign items.






